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Contact Us

We're here to help. Reach out with any questions or feedback, and our team will get back to you as soon as possible.

📞 Call us: +64 03 443 1575

📧 Email us: support@indiimports.com

📍 Visit us at: 1 Sir Tim Wallis Drive, Wanaka, NZ

⏰ Our hours: Mon - Fri, 9 AM - 5 PM

COMMON QUESTIONS

I purchased a product online, now what?

Orders are normally shipped within 24 business hours of the customer submitting the order, except for weekends and holidays. A tracking number is emailed to the customer within 24 business hours of submitting the order; however, orders placed late in the afternoon, on a holiday, or weekend will take more time

What are Volcon's shipping terms and return policy?

There is a restocking fee of 25% of MSRP for any canceled orders prior to, or during shipping. Please review orders carefully before submission as shipping addresses cannot be changed after an order has been placed. Once delivered, no returns are allowed and all sales are final.

Who do I contact to buy spare parts?

For ordering spare parts contact Indi Imports Support: support@indiimports.com

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